Privacy Policy

Effective date: November 12, 2026

SC Website Services LLC (“SC Website Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our website chat, submit a form, communicate with us, receive text messages from us, or use our services, including SmartWeb Pro. Our Terms & Conditions, including our SMS Messaging Terms, are part of how we operate and should be read with this policy.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your information.

Information We Collect

We collect information you give us directly and information collected automatically when you use our website.

Information you provide:

  • Name, business name, email address, and mobile phone number
  • Mailing or business address
  • Details you share about your project, website, or business needs
  • Messages you send through our website chat, contact forms, consultation forms, SMS forms, email, phone, or social media
  • Your messaging and communication choices, including whether you opted in to text messages or email, and any opt-out requests
  • Billing details when you purchase services (processed by secure third-party payment processors)

Information collected automatically:

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on pages, and referring websites
  • Cookies and similar tracking technologies (see “Cookies and Third-Party Services” below)

How We Use Your Information

We use your information only to run our business and serve you. This includes:

  • Responding to inquiries and consultation requests
  • Scheduling consultations and appointments
  • Providing website design, development, hosting, maintenance, SEO, PPC, social media, and SmartWeb Pro services
  • Sending appointment reminders, project updates, service notices, and customer support messages
  • Sending marketing or promotional messages, only where you have given the separate consent described below
  • Processing payments and sending invoices
  • Improving our website, services, and customer experience
  • Protecting our website against fraud, spam, and security threats
  • Complying with legal obligations

SMS / Text Messaging

This section describes our text messaging program. Our full SMS Messaging Terms are in our Terms & Conditions.

How you consent. We send text messages only to people who have given consent. You can give consent by checking an unchecked, optional SMS consent box on our website chat or on a contact or consultation form that includes one, and submitting your mobile number. Nothing is pre-checked. We do not treat a submitted phone number alone as consent to text you.

Types of messages. If you opt in to text messages, you may receive:

  • Responses to your inquiry
  • Scheduling of consultations, and consultation and appointment reminders
  • Project and account updates
  • Customer support messages
  • If you separately opt in to promotional messages: occasional marketing and promotional offers

Consent to promotional text messages is separate from consent to the messages above, and from any consent to receive marketing email. You can choose one, some, or none.

Message frequency. Message frequency varies based on your interaction with us.

Costs. Message and data rates may apply, according to your mobile carrier plan.

Opt out. You can cancel at any time by replying STOP to any message. After you reply STOP, we will send one final message confirming you have been unsubscribed, and you will receive no further texts unless you opt in again.

Help. Reply HELP to any message for assistance, or call us at 202-409-8113.

Consent is optional. Consent to receive text messages is not a condition of purchasing any goods or services.

Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.

Eligibility. You must be the account holder or have permission from the account holder of the mobile number you provide.

Mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

How We Share Your Information

We do not sell, rent, or trade your personal information.

We share information only in these limited cases:

  • Service providers: Trusted vendors who help us run our business, such as hosting providers, CRM and form platforms, email and SMS delivery platforms, and payment processors. They may use your information only to perform services for us.
  • Legal requirements: When required by law, subpoena, or court order, or to protect our rights, property, or safety, or that of others.
  • Business transfers: If our business is merged, sold, or transferred, your information may be part of that transaction, subject to this policy.

Text messaging. To send and receive text messages, your mobile number and message content are processed by our messaging platform and the carriers and SMS providers that deliver our messages. This is done solely to deliver the messages you asked to receive, and not for their own marketing.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Third-Party Services

Our website uses cookies to remember preferences, understand how visitors use the site, and improve performance. You can disable cookies in your browser settings, though some features may not work properly.

We may use third-party tools such as website analytics, our website chat and embedded forms, and social media links. These services may collect information under their own privacy policies. Our website may also link to other websites; we are not responsible for their content or privacy practices.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards, including SSL encryption and secure hosting, to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

We keep personal information only as long as needed to provide services, meet legal and accounting requirements, and resolve disputes. We keep a record of opt-outs so that we continue to honor them.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

Your Rights and Choices

You may request to access, correct, or delete your personal information at any time. You may also:

  • Stop text messages by replying STOP
  • Unsubscribe from marketing emails using the link in any email
  • Disable cookies in your browser

To make a request, contact us using the details below. We will respond within a reasonable time.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.

Contact Us

SC Website Services LLC
329 Walden Lake Rd.
Conway, SC 29526
Phone: 202-409-8113